Refund & Cancellation Policy

You can cancel Trickly Plus at any time from Profile → Subscription, or by emailing support@trickly.in. Cancelling takes effect at the end of the period you have already paid for — you keep full access until then, and you are not charged again.

There is no cancellation fee and no minimum term.

• Within 7 days of your first payment — a full refund, for any reason at all. You do not have to explain why.
• Charged by mistake — for example a duplicate payment, or a charge after you cancelled — a full refund of the incorrect amount.
• The service was substantially unavailable for a prolonged period during your billing month — a pro-rata refund for the affected days.

• Part-months after the first 7 days, where the service was working normally.
• Where an account was closed by us for a serious breach of the Terms of Use.

If your situation is not listed here and you think a refund is fair, write to us anyway. We read every message and we are reasonable.

Email support@trickly.in from the address on your account, with the date and amount of the payment. You do not need an invoice number.

• We acknowledge every refund request within 48 hours.
• Approved refunds are issued within 7 working days.
• Your bank or card issuer then takes a further 5 to 10 working days to show the money in your account. That part is outside our control.

Refunds are always returned to the original payment method. We cannot pay to a different account.

If a payment fails, we retry once and email you. If it fails again your plan moves to Free — nothing is lost, and your learning progress, XP and streak all stay exactly as they were.

Please contact our Grievance Officer before raising a chargeback with your bank. We can almost always resolve it faster than the bank can.